The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 12 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Sun terrace
Garden area
BBQ facilities
Room features
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Swan Road,
Harrogate,
United Kingdom,
HG1 2SR,
North Yorkshire
Map view
street view
Swan Road,
Harrogate,
United Kingdom,
HG1 2SR,
North Yorkshire
City landmarks
Event hall
Harrogate Convention Centre
1.7
km
Park
RHS Garden Harlow Carr
2.2
km
Beulah Street
960 m
Library
Harrogate Library
1.0
km
Victoria Gardens
Queen Victoria Monument
620 m
Almscliffe
Almscliffe Crag
690 m
Shopping Area
Victoria Shopping Centre
610 m
Harrogate Ringway
1.2
km
Church
West Park URC Church
660 m
YorTours
640 m
Birk Crag
1.4
km
Harrogate HG2 8JG
Tewit Well
1.4
km
Park
The Stray
1.8
km
13 W Lea Ave
Walking Englishman
1.7
km
Harrogate HG3 2XZ
Killinghall Moor Country Park
1.8
km
Nearby
Park
Valley Gardens
290 m
Spa Centre
Turkish Baths Harrogate
310 m
Museum
Royal Pump Room Museum
260 m
Gallery
Mercer Gallery
100 m
Church
Saint Wilfrid's Church
370 m
Cresent Road
Crescent Gardens
260 m
Commercial Street
Commercial Street
530 m
Church
St Peter's C Of E Church
470 m
5-7 Montpellier Parade
Spirit of Harrogate Ltd
390 m
Gallery
Sutcliffe Galleries
220 m
40 Parliament Street
Castle Galleries
280 m
Gallery
Walker Gallery
390 m
Gallery
Dove Tree Art Gallery & Studio
460 m
40 Commercial Street
Go Revolution
550 m
Valley Dr
Old Magnesia Well Pump Room
560 m
Restaurants
The Orchid Restaurant
150 m
28 Swan Road Studley Hotel
Hales Bar
230 m
1 Crescent Road
Royal Baths Chinese Restaurant
320 m
Unit 2 Royal Baths Central Hall
Ripley Restaurant
260 m
Crown Place
Quantro Restaurant
330 m
3 Royal Parade
The Fat Badger
360 m
2 Cold Bath Rd
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.8
Location
8.3
Service
7.2
Dining
6.3
Guest reviews
7.2/10
based on 10 reviews
3.5/5
based on 2239 reviews
7.9
7.9/10 based on 4065 reviews
#18 of 22 hotels in Harrogate based on Tripadvisor
Mary
United Kingdom,
May
2024
6.6/10
I found the hotel to be ideally located in the heart of Harrogate, making it convenient for exploring the town center. However, the noise from the band playing for an event disturbed my rest. The rooms were clean and comfortable, but the windows only opened a couple of inches on the lower floors. The service staff lacked training in providing top-notch service, although they promised to address my concerns with the manager. The dining experience was a letdown with cold plates affecting the quality of the cooked food. On the bright side, the hotel is set in a quiet area and is central to most of Harrogate's attractions.
Rooms
8.0
The rooms were clean and comfortable but had limited window openings on the lower floors.
Service
6.0
The service staff needs improvement in delivering excellent service despite their willingness to address issues with the manager.
Location
7.0
The hotel is ideally situated for walking into the town center and is central to most of Harrogate's attractions, but the noise from an event disturbed my rest.
Dining
5.0
The dining experience suffered from cold plates affecting the quality of the cooked food.
Facilities
7.0
The hotel offers basic facilities but lacks standout amenities.
Jack
United Kingdom,
May
2024
7.4/10
The hotel is situated in a very quiet area of Harrogate close to the town center, offering a peaceful stay with lovely grounds to enjoy. The service from both reception and hospitality staff was excellent, creating a warm and welcoming atmosphere. However, the dining experience, especially with the cold plates affecting the cooked food, could be improved. The location provides a serene environment but may require queuing for certain buffet items. Overall, a comfortable and pleasant stay at a reasonable price.
Rooms
8.0
The rooms are spacious and well-equipped, with a weary decor but providing all the facilities needed for a cozy stay.
Service
7.0
The staff gave excellent service, being lovely, friendly, and helpful, although it seemed they lacked specific customer service training.
Location
9.0
The hotel is located in a very quiet area of Harrogate close to the town center, offering a peaceful retreat within beautiful surroundings.
Dining
6.0
The dining experience had quality local ingredients but suffered from served on cold plates affecting the cooked food.
Facilities
7.0
The facilities provided were adequate for a comfortable stay, although improvements in the dining area could enhance the overall experience.
Stephen
United Kingdom,
April
2024
6.4/10
The hotel is centrally located in Harrogate, with lovely grounds and a quiet atmosphere. The rooms feature dangerously hot radiators but offer walk-in showers and large en-suite bathrooms with separate shower cubicles. The bed is comfy, providing a good night's sleep.
Rooms
8.0
The room had dangerously hot radiators but was otherwise comfortable with great bathroom amenities.
Service
5.0
The service from both reception and hospitality staff was lacking, as it seemed they lacked proper customer service training.
Location
7.0
The hotel is centrally located in Harrogate, providing easy access to nearby pubs and attractions.
Dining
6.0
The dining experience was average, with some issues in the quality of ingredients and service efficiency.
Facilities
6.0
Paul
United Kingdom,
April
2024
8.4/10
I absolutely loved my stay at this hotel! The rooms were spacious and modern, and the staff was so friendly and helpful. The location was perfect, just a short walk from the town center but set in lovely grounds away from the hustle and bustle. The dining options were varied, although some dishes were not as advertised. The facilities were top-notch, especially the pool.
Rooms
9.0
The rooms were spacious and modern with large en suite bathrooms.
Service
8.0
The staff was lovely, friendly, and very helpful.
Location
9.0
The hotel is in a quiet area of Harrogate close to the town center, perfect for a peaceful stay.
Dining
7.0
The dining options were good overall, though some dishes were not as advertised.
Facilities
9.0
The facilities were great, especially the pool.
James
United Kingdom,
March
2024
8.6/10
I had a wonderful stay at the hotel. The room had a breathtaking view and a functional bath, but the bathroom was a bit small. The service was excellent with lovely, friendly, and helpful staff. The location was ideal for exploring the town center. The dining experience was good with a variety of food options. The facilities were top-notch.
Rooms
8.0
My room had a wonderful view and a functional bath, though the bathroom was a bit pokey.
Service
9.0
The service was excellent with lovely, friendly, and helpful staff.
Location
9.0
The hotel is ideally situated for walking into the town center.
Dining
8.0
The dining experience was good with options for everyone.
Facilities
9.0
The facilities were top-notch.
Bobby
United States,
August
2023
8.0/10
I had a lovely stay at this hotel. The rooms offered a wonderful view at the front for an additional £20, showcasing beautiful views over Harrogate. The service provided was excellent, especially from the receptionist and the team handling breakfast and daily services. The location was ideal, right in the center of Harrogate, making it convenient to explore the town. However, the dining experience wasn't as expected, with cold plates affecting the quality of the cooked food. Overall, a pleasant stay with some room for improvement.
Rooms
8.0
The rooms were comfortable and provided a stunning view over Harrogate.
Service
9.0
The service was fantastic, with attentive staff throughout my stay.
Location
9.0
The location was perfect, right in the heart of Harrogate, close to all the attractions.
Dining
6.0
The dining experience fell short as the cooked food suffered from being served on cold plates.
Facilities
8.0
The hotel offered good amenities and services to make my stay comfortable and convenient.
Thomas
United Kingdom,
August
2023
8.2/10
The hotel is situated right in the center of Harrogate, offering lovely views over the town. The rooms come with a wonderfully sized bathroom, but the radiators can get dangerously hot. The service provided by the staff is excellent, with friendly and helpful interactions. However, there might be a need for some customer service training. The location is perfect for exploring the vibrant shops surrounding the area, with onsite parking available. The dining options, while served with top-notch service, are not included in the rate as advertised. Overall, a pleasant stay with a few minor drawbacks.
Rooms
8.0
The rooms are spacious, with a work space and wonderful bathroom amenities.
Service
9.0
The staff provided excellent service, being lovely and helpful throughout.
Location
9.0
The hotel is right in the center of Harrogate, making it convenient to explore the town's attractions.
Dining
7.0
The dining experience, although not included in the rate, offers top-notch service with home-made sweets.
Facilities
8.0
The hotel boasts facilities like room service and housekeeping for added convenience.
Danny
United States,
June
2023
6.6/10
I had a mixed experience during my stay at the hotel. The room facilities were impressive with a large bed, but the limited window opening on all floors over many years was a letdown. The service lacked proper training but was average, and the location's distance from the town center was a downside. The dining experience was pleasant despite no inclusion of the continental option as advertised.
Rooms
7.0
The room had great facilities with a large bed but the window would only open a couple of inches.
Service
5.0
The service was lacking in training but was adequate.
Location
6.0
The hotel is situated in lovely grounds away from the town center.
Dining
8.0
The dining experience was pleasant, although the continental option was not as advertised.
Facilities
7.0
The hotel offered good facilities for a comfortable stay.
Herman
United States,
May
2023
7.2/10
I had a mixed experience at the hotel. The rooms were clean and comfortable but had a view of the generator which wasn't ideal. The service was friendly, though some staff need better training. The location was great, right in the center of Harrogate, but the dining experience was a letdown with cold plates affecting the food quality.
Rooms
8.0
The rooms were clean and comfortable, but having a view of the generator was a downside.
Service
7.0
The service was friendly, but some staff members could benefit from better training.
Location
9.0
The hotel is in a great location right in the center of Harrogate.
Dining
5.0
The dining experience was disappointing with cold plates affecting the cooked food.
Facilities
The facilities were satisfactory, but improvements could be made.
Kathy
United States,
April
2023
6.6/10
I had a mixed experience at the hotel. The location was superb, right in the center of Harrogate, which was very convenient. The rooms were decent but could use some improvements, especially in terms of the windows. The service was satisfactory, but there is room for enhancement, particularly in communication. The dining options were below expectations, with some aspects needing attention. Overall, it was an average stay with some highlights and drawbacks.
Rooms
6.0
The rooms had weary decor and the window would only open a couple of inches, which was a bit disappointing for the additional £20 fee.
Service
7.0
The service from both reception and hospitality staff was decent, but there were gaps in meeting our requests and in daily interactions. Some staff members need better training in providing top-notch service.
Location
9.0
The hotel is conveniently situated right in the center of Harrogate, making it easy to access the town center and explore the area.
Dining
5.0
The dining experience was subpar, with the quality of ingredients not meeting expectations. Cold plates affected the cooked food negatively, and improvements are needed in the overall dining options.
Facilities
6.0
The hotel offers basic facilities, but there is room for enhancement to meet higher standards and expectations.
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